Built by People Who Put
Customers and Partners First

Meet the Team and Story Behind a Trusted Nationwide Facilities Management Partner

Founded as a woman-owned family business, we’ve grown from addressing challenges at a single-service level into a trusted outsourced facilities management partner for national brands. For more than 25 years, we have assisted reputable and emerging businesses in resolving complex facilities challenges and minimizing expenses by maintaining a customer-first approach. 

How We Do It:

In combination with our in-house, cross-functional facilities management solution experts, we rely on an extensive network of certified strategic partners that service customer locations throughout the U.S. and Canada.

Our Model is Designed to Help You:

Who We Serve:

Operational leaders and facilities management teams at multi-location convenience stores, assisted living communities, restaurants, specialty medical practices. Any industry where smooth operations are critical, and facilities disruptions can be detrimental. 

SLM's Board of Directors

Susan V Daywitt | Board of Directors for SLM Facility Solutions Nationwide

Susan V Daywitt

Bekka headshot website
Rebecca Clouser

SLM's Leadership Team

Bekka headshot website
Rebecca Clouser
Chief Administration Officer

Focused on building strong teams, operational consistency, and a people-first culture.

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Rich Hipp
Chief Executive Officer

Committed to fostering an environment of dignity, respect, and fairness for everyone from our exceptional employees, our outstanding clients, and our fantastic community.

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Jim Stauffer
Chief Financial Officer

Leads a proactive finance team that ensures accountability, transparency, and confidence for our partners every day. 

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Thomas Clouser
Director of Operational Excellence

Dedicated to continuously improving processes so SLM remains a proactive, dependable partner, 24/7/365.

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Gretchen Cox
Director of Procurement

Ensures strategic partners are fully aligned with customer needs, meeting and exceeding expectations through qualification, performance, and accountability.

Become one of our Strategic Partners today!

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Tyler Brunk
Director of Sales and Account Management

Leads a team focused on proactive solutions, responsive service, and long-term customer success.

SLM's Board of Happiness

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Axel Daywitt
In Memoriam

Axel brightened our workplace with his playful attitude and quirky mannerisms, that always kept the team smiling. His paw prints remain on our hearts and in our culture every day!

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Millie Clouser
Chief of Happiness Officer

Millie brings extra joy to the office, encouraging breaks, fresh air, and smiles throughout the day!

Our Brand Promise

Growth

We help our customers, partners, and communities grow by scaling smarter. When you work with us, you gain a partner committed to continuous improvement—finding efficiencies, uncovering opportunities, and always striving to deliver more value than yesterday. 

Excellence

Excellence isn’t an aspiration; it’s our standard. From responsiveness to reliability, we measure our performance and set the bar high, so our customers never have to second-guess the quality, consistency, or follow-through of our work.

Trust

Trust is the foundation of every long-term relationship we build. We earn it daily through transparency, dependability, and doing what we say we’ll do—so our customers and strategic partners can focus on their priorities with confidence.

Customer-First

Every decision starts with the customer lens: what makes their work easier, their operations smoother, and their business stronger. Putting customers first means proactive service, solutions designed around their needs, and being a true extension of their team.

Collaboration

We believe the best outcomes come from working together. Whether it’s coordinating with customers, strategic partners, or internal experts, collaboration ensures we solve problems faster, deliver smarter solutions, and create wins that last.

Join the SLM Community

We’re always looking for people who want to grow, collaborate, and make a difference.

Join our community by submitting your resume!

Office Olympic Winners
Office Olympic Winners
Halloween from SLM Staff
Halloween from SLM Staff
Tailgate Friday
Tailgate Friday
Olympic Day Fun
Olympic Day Fun
SLM Facility - 10 Year Anniversary
SLM Facility - 10 Year Anniversary
SLM Facility - Halloween Dino
SLM Facility - Halloween Dino
SLM Facility - Christmas
SLM Facility - Christmas
a group of employees in festive ware decorating for the holidays
Employee decorating
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